Remote Disney Vacation Planner: Stress-Free Trip Magic

Enchanted Horizons Travel; Irvine (CA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Industry discounts

Training & growth

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return home, ensuring a smooth, memorable trip. You will assist with bookings, answer questions, manage updates, and resolve issues with care.

Based in the USA, the role offers remote flexibility, industry perks, and ongoing training from a devoted team. Ideal candidates have strong communication, travel or hospitality experience, and a passion for helping others create magical travel

Qualifications

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Excellent communication

Customer service

Detail oriented

Proactive mindset

Tech-savvy

Tools

Booking tools

CRM systems

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return home, ensuring a smooth, memorable trip. You will assist with bookings, answer questions, manage updates, and resolve issues with care.

Based in the USA, the role offers remote flexibility, industry perks, and ongoing training from a devoted team. Ideal candidates have strong communication, travel or hospitality experience, and a passion for helping others create magical travel