Remote Disney Vacation Planner — Stress-Free Travel Expert

Enchanted Horizons Travel; Lexington (KY); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return home. As part of our team, you’ll help with travel arrangements, answer questions, and resolve any issues with care.

This remote role offers flexible hours, access to exclusive travel perks, and ongoing training to grow with our dedicated team serving travelers across the country.

Qualifications

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return home. As part of our team, you’ll help with travel arrangements, answer questions, and resolve any issues with care.

This remote role offers flexible hours, access to exclusive travel perks, and ongoing training to grow with our dedicated team serving travelers across the country.