Remote Disney Vacation Planner & Dream Creator

Socket.dev; Silver Spring (MD); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Ongoing training and support

Dedicated travel community

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning their trip to returning home, ensuring a seamless, stress-free experience. You will respond to inquiries across email, phone, and messaging, assist with bookings and changes, provide up-to-date destination information, and follow up after trips to gather feedback and ensure satisfaction.

This remote role offers flexible hours, exclusive travel perks, and ongoing training from a

Qualifications

• Experience in travel, hospitality, or customer service preferred.
• Strong communication skills and ability to learn booking tools quickly.
• Detail-oriented with proactive approach to service.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service experience

Attention to detail

Organizational skills

Tech-savvy

Travel enthusiasm

Tools

Booking systems

CRM software

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning their trip to returning home, ensuring a seamless, stress-free experience. You will respond to inquiries across email, phone, and messaging, assist with bookings and changes, provide up-to-date destination information, and follow up after trips to gather feedback and ensure satisfaction.

This remote role offers flexible hours, exclusive travel perks, and ongoing training from a