Remote Disney Vacation Planner

Enchanted Horizons Travel; Alexandria (MN); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Community focus

Job summary

Enchanted Horizons Travel in the United States seeks a Remote Disney Vacation Specialist to guide clients from planning through returns, ensuring a seamless, stress-free experience. You will handle inquiries across email, phone and messaging, assist with bookings, modifications, and special requests, and provide up-to-date destination information with empathy and efficiency.

This remote role offers flexible hours, exclusive travel perks, ongoing training, and a supportive team focused on turning

Qualifications

• Excellent communication skills - both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Excellent communication

Background in customer service

Attention to detail

Proactive mindset

Tech-savvy

Job description

Enchanted Horizons Travel in the United States seeks a Remote Disney Vacation Specialist to guide clients from planning through returns, ensuring a seamless, stress-free experience. You will handle inquiries across email, phone and messaging, assist with bookings, modifications, and special requests, and provide up-to-date destination information with empathy and efficiency.

This remote role offers flexible hours, exclusive travel perks, ongoing training, and a supportive team focused on turning