Remote Disney Travel Concierge - Dream Vacations & Perks

Enchanted Horizons Travel; San Antonio (TX); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel discounts

Ongoing training

Job summary

Enchanted Horizons Travel, a remote travel agency, seeks a Disney Vacation Specialist to guide clients from planning to return home, ensuring a smooth, stress-free journey.

You will respond to inquiries, assist with bookings and changes, and provide up-to-date destination information while delivering friendly, professional service. This role emphasizes proactive communication and a passion for travel.

Qualifications

• Strong communication skills and customer service experience.
• Experience in travel, tourism, or hospitality is preferred.
• Detail-oriented and highly organized.
• Able to learn new booking tools quickly.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate information on destinations, travel docs, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Clear communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Enchanted Horizons Travel, a remote travel agency, seeks a Disney Vacation Specialist to guide clients from planning to return home, ensuring a smooth, stress-free journey.

You will respond to inquiries, assist with bookings and changes, and provide up-to-date destination information while delivering friendly, professional service. This role emphasizes proactive communication and a passion for travel.