Remote Discovery Call Specialist — Patient-Focused Care

Modern Thyroid ClinicTM; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Modern Thyroid ClinicTM in Austin, Texas, seeks a Discovery Call Specialist to conduct complimentary calls via Zoom with prospective patients. This role focuses on building trust, answering questions, and guiding individuals through their decision-making process regarding their health.

Ideal candidates should possess strong communication skills, empathy, and the ability to create a supportive environment. This is a full-time remote position, requiring 40 hours per week.

Qualifications

• Prior relevant experience in conducting discovery calls.
• Excellent verbal communication skills; articulate, warm, and clear.
• Must be authorized to work in the United States.

Responsibilities

• Conduct complimentary discovery calls with prospective patients.
• Create a safe, supportive space for individuals.
• Represent the mission and culture of Modern Thyroid Clinic.

Skills

Strong communication skills

High empathy

Active listening

Comfortable on Zoom

Emotional maturity

Ability to connect with patients

Job description

Modern Thyroid ClinicTM in Austin, Texas, seeks a Discovery Call Specialist to conduct complimentary calls via Zoom with prospective patients. This role focuses on building trust, answering questions, and guiding individuals through their decision-making process regarding their health.

Ideal candidates should possess strong communication skills, empathy, and the ability to create a supportive environment. This is a full-time remote position, requiring 40 hours per week.