LTD Claims Case Manager – Make an Impact

Guardian; Bethlehem (Northampton County); Hybrid; USD 42,000 - 63,000; Full time

Job summary

Guardian seeks a LTD Claims Case Manager 1 to join a collaborative team handling long term disability claims. You will decide on claims, ensure proper payment, and coordinate with legal and financial resources while delivering top-tier service.

This role reports to the LTD Claims Team Leader and offers remote or hybrid work options with a primary location in Bethlehem, PA, and occasional travel.

Qualifications

• Four-year college degree preferred, or equivalent work/education experience.
• Excellent written and verbal communication skills.
• Ability to exercise judgement and sound decision making.
• Excellent time management and organizational skills.
• Self-motivated and able to work independently.
• Ability to analyze evidence and discrepancies.

Responsibilities

• Utilize problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers.
• Partner with coworkers to broaden and enhance their knowledge of complex claim handling. The LTD Claims Case Manager administers claims within a variety of group sizes ranging from small (2+ lives) to large market (1000+ lives).
• Determine integrated income to ensure appropriate financial risk and accurate payments.
• Ensure all plan provisions are met through the duration of the claim.
• Consult with legal, investigative resources, and financial specialists.
• A selected incumbent may be assigned to the Stable and Mature block as well.

Skills

problem solving

analytical thinking

written communication

verbal communication

time management

organizational

independence

evidence analysis

Education

Bachelor's degree preferred

Job description

Guardian seeks a LTD Claims Case Manager 1 to join a collaborative team handling long term disability claims. You will decide on claims, ensure proper payment, and coordinate with legal and financial resources while delivering top-tier service.

This role reports to the LTD Claims Team Leader and offers remote or hybrid work options with a primary location in Bethlehem, PA, and occasional travel.