Remote Long-Term Disability Claims Specialist

Guardian Life; Bethlehem, Northern (Northampton County, KY); Hybrid; USD 42,000 - 63,000; Full time

Job summary

Guardian Life in the United States is seeking a LTD Claims Case Manager 1 to join a collaborative disability claims team. You will make accurate decisions on assigned claims while delivering superior customer service to internal and external customers.

You will analyze evidence, partner with colleagues and specialists, determine integrated income, and ensure plan provisions are met throughout the life of each claim, with opportunities for growth and cross-training.

Qualifications

• Four-year college degree preferred, or equivalent work/education experience.
• Excellent written and verbal communication skills.
• Ability to exercise judgement and sound decision making.
• Excellent time management and organizational skills.
• Self-motivated and able to work independently.
• Ability to analyze evidence and discrepancies.

Responsibilities

• Utilize problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers.
• Partner with coworkers to broaden and enhance their knowledge of complex claim handling.
• The LTD Claims Case Manager administers claims within a variety of group sizes ranging from small (2+ lives) to large market (1000+ lives).
• Determine integrated income to ensure appropriate financial risk and accurate payments.
• Ensure all plan provisions are met through the duration of the claim.
• Consult with legal, investigative resources, and financial specialists.
• A selected incumbent may be assigned to the Stable and Mature block as well.

Skills

Problem solving

Analytical thinking

Written communication

Verbal communication

Customer service

Team collaboration

Time management

Decision making

Independent work

Discrepancy analysis

Education

Four-year college degree

Job description

Guardian Life in the United States is seeking a LTD Claims Case Manager 1 to join a collaborative disability claims team. You will make accurate decisions on assigned claims while delivering superior customer service to internal and external customers.

You will analyze evidence, partner with colleagues and specialists, determine integrated income, and ensure plan provisions are met throughout the life of each claim, with opportunities for growth and cross-training.