Remote Director, Solutions Delivery & Operations Excellence
Jobgether
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Benefits offered by this job
Job summary
Jobgether in the United States is listing a Director, Solutions Delivery & Operations for a partner company. This fully remote role leads strategic initiatives to optimize service delivery, align with business goals, and drive continuous improvement.
You will guide cross-functional teams, manage resources, and deliver data-driven decisions to meet performance targets and customer satisfaction. The ideal leader has extensive remote leadership experience, strong ERP and analytics skills
Qualifications
- At least 10 years in people management roles with multiple teams.
- Strategic planning with resources, priorities, and objectives.
- ERP expertise with SAP or Oracle for planning and ops.
- Advanced data analytics and visualization for insights.
- Experience with Agile and Lean Six Sigma methodologies.
Responsibilities
- Develop and implement strategic operational plans.
- Oversee day-to-day service delivery and outcomes.
- Lead managers and cross-functional teams across functions.
- Drive process improvements to boost productivity and quality.
- Manage resources and budgets within constraints.
- Partner with leadership to address challenges and plan.
- Track KPIs and act on performance trends.
- Maintain high standards of operational excellence.
- Nurture stakeholder relationships and collaboration.
- Ensure regulatory compliance and risk controls.
Skills
Tools
Job description
Jobgether in the United States is listing a Director, Solutions Delivery & Operations for a partner company. This fully remote role leads strategic initiatives to optimize service delivery, align with business goals, and drive continuous improvement.
You will guide cross-functional teams, manage resources, and deliver data-driven decisions to meet performance targets and customer satisfaction. The ideal leader has extensive remote leadership experience, strong ERP and analytics skills
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