Remote Director, Service Operations – Cybersecurity

Millennium; United States; Remote; USD 190,000 - 200,000; Full time

Job summary

Millennium seeks a Director of Service Operations to lead all aspects of contract execution in a 100% remote role. You will manage performance, revenue growth, and customer satisfaction across contract teams, with an emphasis on DoD/Navy programs and security compliance.

The ideal candidate holds a Bachelor or Master’s degree, 5–7 years of program management, and a current or eligible security clearance. Strong leadership, budgeting, and stakeholder communication are essential.

Qualifications

• Bachelor or master’s degree in a relevant field.
• 5-7 years of project/program management experience, managing systems engineering/acquisition programs.
• Experience managing Navy programs.
• Demonstrated excellence in written and verbal communication, and organizational skills.
• Must be a U.S. citizen and have or be eligible for a current security clearance.

Responsibilities

• Manage all operational aspects of assigned contract execution and a book of business.
• Provide leadership to Millennium contract teams in the dedicated market space.
• Achieve annual revenue growth goals by expanding work and building capture pipelines.
• Develop and implement internal/external business development and marketing plans.
• Ensure high-quality customer service and compliance with regulations and policies.

Skills

Program management

Project management

Leadership

Budgeting / P&L

Operations management

Business development

Public speaking

Customer focus

Communication

Education

Bachelor or master’s degree

Tools

Microsoft Office Suite

SharePoint

Job description

Millennium seeks a Director of Service Operations to lead all aspects of contract execution in a 100% remote role. You will manage performance, revenue growth, and customer satisfaction across contract teams, with an emphasis on DoD/Navy programs and security compliance.

The ideal candidate holds a Bachelor or Master’s degree, 5–7 years of program management, and a current or eligible security clearance. Strong leadership, budgeting, and stakeholder communication are essential.