Remote Director, Provider Digital Experience

Humana Inc; Topeka (KS); A distancia; USD 168.000 - 231.000; Jornada completa

Descripción de la vacante

Humana Inc. is seeking a seasoned Director, Provider Digital (Director, Product Management) to lead provider-facing digital platforms and collaborate with business, technology, operations, marketing, and analytics to drive transformation.

You’ll oversee product management, UX, digital engagement, and provider-channel marketing, reporting to the AVP, Product Management. You will lead 5 direct reports across Product Management and Design, shaping roadmaps and prioritizing investments to improve

Formación

• 10+ years of progressive experience in digital product management, digital experience, provider/customer experience, or digital engagement.
• 5+ years of leadership experience leading cross-functional teams and enterprise-scale digital initiatives.
• Demonstrated success developing and executing digital strategy, product roadmaps, and investment priorities.
• Experience partnering with senior leaders across business, technology, operations, marketing, and analytics.
• Strong experience leveraging data, analytics, and customer/provider insights to improve digital experiences.

Responsabilidades

• Lead the roadmap and delivery priorities for provider-facing digital platforms.
• Partner with business, operations, technology, marketing, and provider-facing teams to understand needs.
• Define requirements, manage priorities, and guide digital product delivery.
• Monitor platform performance, provider satisfaction, adoption, and operational measures.
• Identify opportunities to improve provider experiences and digital self-service.
• Support investment planning, delivery oversight, and continuous platform improvement.

Conocimientos

Product management

Leadership

Cross‑functional teams

Data analytics

Stakeholder alignment

Descripción del empleo

Humana Inc. is seeking a seasoned Director, Provider Digital (Director, Product Management) to lead provider-facing digital platforms and collaborate with business, technology, operations, marketing, and analytics to drive transformation.

You’ll oversee product management, UX, digital engagement, and provider-channel marketing, reporting to the AVP, Product Management. You will lead 5 direct reports across Product Management and Design, shaping roadmaps and prioritizing investments to improve