Remote Director, Partnerships Operations

Toptal; Phoenix (AZ); On-site; USD 150,000 - 210,000; Full time

Job summary

Toptal is a global network enabling teams to scale with a fully remote workforce. We seek a Director of Partnerships Operations to lead strategic initiatives, develop partnerships strategies, and support Services opportunities across Sales, Talent Operations, Analytics, Product, and Finance.

This role reports to the Head of Customer Operations and collaborates across a wide set of stakeholders. Reporting into Services Leadership, you will drive end-to-end partnership lifecycles, onboarding, and

Qualifications

• Bachelor’s degree required.
• 8+ years in partnerships operations, business operations, or related roles.
• Proven partnerships strategy and program management experience.
• Strong ownership and ability to operate at strategic and execution levels.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• End-to-end partnership lifecycle management from onboarding to tier progression.
• Onboard and administer partners with registrations, data, certifications, and training.
• Build and manage ecosystem operations across hyperscalers and marketplace partners.
• Coordinate inputs across Practice Leaders, GTM/Sales, Legal, Finance, and other teams.
• Track partner requirements, benefits, commitments, and tier progression.
• Translate signed partnerships into GTM motions with enablement and listings.
• Run the partnerships steering committee and manage a large portfolio of relationships.
• Develop repeatable workflows and tooling to scale the partnership portfolio.

Skills

Strategic partnerships

Stakeholder management

Cross-functional collaboration

Communication

Owner mindset

Education

Bachelor's degree

Tools

Salesforce

Tableau

Slack

Google Suite

BigQuery

Claude

Gemini

Job description

Toptal is a global network enabling teams to scale with a fully remote workforce. We seek a Director of Partnerships Operations to lead strategic initiatives, develop partnerships strategies, and support Services opportunities across Sales, Talent Operations, Analytics, Product, and Finance.

This role reports to the Head of Customer Operations and collaborates across a wide set of stakeholders. Reporting into Services Leadership, you will drive end-to-end partnership lifecycles, onboarding, and