Remote Director of Operations & Strategy

RiseMe; Missouri; Hybrid; USD 135,000 - 249,000; Full time

Benefits offered by this job

401K and stock purchase plans

Tuition reimbursement

Paid time off

Flexible work arrangements

Job summary

Centene is seeking an experienced Operations Lead to drive the development and execution of strategic operating plans across shared services, enabling scalable product operations. You will translate strategy into actionable plans, align cross‑functional teams, and oversee new operating models while ensuring compliance and performance standards.

The role requires a Bachelor’s or Master’s in a related field and 6+ years in Medicare/DUALS managed care operations, with strong project management and

Qualifications

• Bachelor's degree in Finance, Accounting or related field or equivalent work experience required.
• Master's degree in a related field preferred.
• 6+ years experience in assigned products (Medicare or Duals) managed care operations with emphasis on optimizing operational effectiveness, government contracting and/or regulatory compliance.
• Experience with project management, administration or operations in the Healthcare industry preferred.

Responsibilities

• Serve as a primary operational liaison between product leadership, shared services, and corporate partners to ensure alignment, timely decision‑making, and issue resolution across enterprise and market operations.
• Partner with shared services, market leaders, and product teams to define operational strategies, annual objectives, KPIs, and standardized operating procedures that support scalable execution.
• Support enterprise due diligence, integration planning, and operational readiness activities for product expansions.
• Monitor enterprise and market operational performance, identifying gaps, risks, and opportunities to optimize operations supporting assigned product.
• Evaluate operational performance using KPIs and ensure cost effective programs are developed and maintained throughout the business unit.
• Identify operational efficiencies and develop “best practice” workflows, process improvements, policies and procedures.
• Provide operational input into the development of new products and markets.
• Utilize corporate and industry standard management tools and techniques to effectively oversee projects; collaborate with stakeholders to identify resources, resolve issues, and mitigate risks.
• Coordinate cross‑functional meetings with various functional areas to meet overall stakeholder expectations and business unit objectives.
• Provide functional and technical expertise across business units and technical areas.

Skills

Project management

Regulatory compliance

Healthcare operations

Operational optimization

Education

Bachelor's degree in Finance, Accounting or related field

Master's degree in related field

Job description

Centene is seeking an experienced Operations Lead to drive the development and execution of strategic operating plans across shared services, enabling scalable product operations. You will translate strategy into actionable plans, align cross‑functional teams, and oversee new operating models while ensuring compliance and performance standards.

The role requires a Bachelor’s or Master’s in a related field and 6+ years in Medicare/DUALS managed care operations, with strong project management and