Remote Director, Medical & Scientific Client Services

IQVIA; Boston (MA); Remote; USD 61,000 - 153,000; Full time

Benefits offered by this job

Home-based position

Job summary

Simpson Healthcare, an IQVIA Company, seeks a Client Services Director to optimize client relationships and coordinate across internal teams on life sciences projects. This home-based role supports leading client accounts, developing strategies, and ensuring timely, high-quality deliverables.

The position involves travel up to 25% to meet stakeholders. Ideal candidates have pharma industry experience, strong communication, and project management skills, with a degree in Marketing, Business or

Qualifications

• 3+ years of pharma/healthcare industry experience required.
• 1+ year in a pharmaceutical/healthcare promotional role preferred.
• Oncology experience preferred but not required.
• Bachelor’s or Master’s degree in Marketing, Business or Science.
• Experience using Veeva is highly preferred.
• Proficient with Microsoft Office (Excel, PowerPoint, Outlook, Word).
• Experience with Basecamp or similar PM systems is preferred.
• Strong written and verbal communication with client-facing skills.
• Excellent organization, time management and project skills.
• Willingness to travel up to 25%.

Responsibilities

• Oversee management of assigned projects and client accounts across teams.
• Prepare and deliver client presentations showcasing content and results.
• Drive long-term planning, budgets, timelines, and SOP adherence.
• Monitor projects to ensure adherence to client strategy and goals.
• Supervise and train junior staff, fostering teamwork and development.
• Coordinate with Scientific Services, Interactive/Graphics and Marketing.
• Attend and contribute to internal meetings and client updates.

Skills

Pharma industry experience

Healthcare promo experience

Strong communication

Project management

Travel up to 25%

Education

Bachelor's or Master's degree

Tools

Veeva

Basecamp

Job description

Simpson Healthcare, an IQVIA Company, seeks a Client Services Director to optimize client relationships and coordinate across internal teams on life sciences projects. This home-based role supports leading client accounts, developing strategies, and ensuring timely, high-quality deliverables.

The position involves travel up to 25% to meet stakeholders. Ideal candidates have pharma industry experience, strong communication, and project management skills, with a degree in Marketing, Business or