Director, Medical Communications & Remote Client Strategy

IQVIA; Parsippany-Troy Hills (NJ); Remote; USD 61,000 - 153,000; Full time

Job summary

Simpson Healthcare, an IQVIA Company, is seeking a Client Services Director to join our growing team in support of client relationships.

This remote, home-based position supports both new and ongoing client accounts, coordinating efforts across internal teams and external partners. Travel up to 25% may be required, and IQVIA’s global platform ensures comprehensive client service and strategic delivery.

Qualifications

• 3+ years in pharma or healthcare/life sciences agency.
• 1+ year in a pharmaceutical/healthcare promotional role is preferred.
• Experience in Oncology therapeutic area is preferred.
• Bachelor’s or Master’s degree in Marketing, Business, or Science.
• Experience using Veeva is highly preferred.
• Must be proficient with Microsoft Office (Excel, PowerPoint, Outlook, Word).
• Experience with Basecamp or similar project management tools is preferred.
• Strong communicator with proven ability to nurture client/internal relationships.
• Ability to travel up to 25% of time.

Responsibilities

• Manage assigned projects and client accounts, coordinating content and timelines.
• Prepare and deliver client presentations to showcase content.
• Drive long-term planning including timelines, QA, SOPs, and budgets.
• Monitor projects to ensure adherence to client strategy.
• Supervise and train junior staff and oversee progress.
• Maintain and attend internal meetings and hand-offs to project teams.
• Collaborate with Scientific Services, Interactive/Graphics, and Marketing to meet client expectations.

Job description

Simpson Healthcare, an IQVIA Company, is seeking a Client Services Director to join our growing team in support of client relationships.

This remote, home-based position supports both new and ongoing client accounts, coordinating efforts across internal teams and external partners. Travel up to 25% may be required, and IQVIA’s global platform ensures comprehensive client service and strategic delivery.