Remote Director, Mass Market Accounts & Growth

Verra Mobility; Arizona; Hybrid; USD 140,000 - 210,000; Full time

Job summary

Verra Mobility is seeking a Director of Account Management Mass Market to oversee executive-level relationships and contracts for the Government Solutions unit. The role focuses on translating mass market objectives into initiatives, driving renewals, pricing, and expansion opportunities while mentoring the account team.

You will lead cross-functional teams across Sales, Product, Engineering, Operations and Finance to deliver customized solutions that align with customer long-term goals,

Qualifications

• 10+ years of mass market account management or related leadership experience.
• Enterprise sales or commercial leadership experience with complex, multi-year relationships.
• Strong communication, negotiation, and leadership skills.

Responsibilities

• Oversee client relationships and contracts for the Government Solutions mass market.
• Own renewals, pricing strategy, and commercial negotiations for mass market accounts.
• Develop and lead multi-year mass market account plans with revenue/margin targets.
• Collaborate with Product, Engineering, Sales, and Operations to craft customized proposals.
• Represent mass market needs to influence product prioritization and investments.
• Mentor and develop the account management team; drive customer satisfaction and retention.

Skills

Mass market account management

Enterprise sales

Cross-functional leadership

Executive communication

Negotiation

Leadership

C-suite engagement

Strategic planning

Stakeholder management

Tools

SaaS experience

Job description

Verra Mobility is seeking a Director of Account Management Mass Market to oversee executive-level relationships and contracts for the Government Solutions unit. The role focuses on translating mass market objectives into initiatives, driving renewals, pricing, and expansion opportunities while mentoring the account team.

You will lead cross-functional teams across Sales, Product, Engineering, Operations and Finance to deliver customized solutions that align with customer long-term goals,