Remote Director, AI-Driven Business Transformation

Sedgwick; Olympia (WA); Remote; USD 130,000 - 160,000; Full time

Job summary

Sedgwick, a global risk and claims solutions leader, seeks a Director of Business Transformation to drive enterprise-wide and business-unit initiatives. The role focuses on strategy, cross-functional execution, and AI-enabled operating models to improve growth, efficiency and customer experience.

Leading major transformation efforts, you will partner with senior leaders to shape roadmaps, oversee governance, and ensure realization of benefits across the organization.

Qualifications

• Master's degree preferred and certifications related to business transformation/AI preferred.
• Ten (10+) years of experience leading large-scale business transformation initiatives or equivalent combination of education and experience required.

Responsibilities

• Leads enterprise or business unit–wide transformation programs aligned with strategic objectives.
• Shapes transformation strategy and translates priorities into executable roadmaps.
• Sponsors large-scale AI-enabled process redesign and technology enablement initiatives.
• Partners with VPs and executive leaders to align priorities, resources, and outcomes.
• Establishes enterprise-level governance, success metrics, and benefit realization frameworks.
• Drives data-driven decision-making and continuous improvement.
• Ensures transformation outcomes are embedded into operating models.
• Serves as a trusted advisor with executive presence and strategic insight.

Skills

Executive presence

Enterprise thinking

Change leadership

AI tools

PC literacy

Analytical skills

Time management

Leadership

Written reports

Teamwork

Performance competencies

Education

Master's degree

AI transformation certifications

Job description

Sedgwick, a global risk and claims solutions leader, seeks a Director of Business Transformation to drive enterprise-wide and business-unit initiatives. The role focuses on strategy, cross-functional execution, and AI-enabled operating models to improve growth, efficiency and customer experience.

Leading major transformation efforts, you will partner with senior leaders to shape roadmaps, oversee governance, and ensure realization of benefits across the organization.