Remote Digital Strategy Lead — Sales & Product

FedEx; Plano (TX); Remote; USD 107,000 - 181,000; Full time

Job summary

FedEx is seeking a Digital Marketing Principal to lead strategic product and technology initiatives and to unify and streamline our sales processes across multiple products and stakeholders. You will map end-to-end sales workflows, diagnose friction points, and implement high‑impact improvements to shorten deal cycles and improve conversion and retention.

The role requires strong business and customer insight, collaboration with legal, finance and cross‑functional teams, and experience with CRM

Qualifications

• Five years in digital marketing or digital product management.
• Master's degree or equivalent in a relevant field.
• Experience mapping end-to-end sales processes.
• Ability to engage with legal, finance and stakeholders.
• Remote work eligible within the US with occasional campus meetings.

Responsibilities

• Map end-to-end sales processes and diagnose friction points.
• Prioritize high-impact improvements across pre- and post-sales workflows.
• Collaborate across fragmented systems and with legal, finance and partners.
• Lead and implement process enhancements to reduce deal cycles.

Skills

Business needs analysis

Customer experience

Product analysis

Technical acumen

Collaboration

Communication skills

Analytical skills

Education

Master's degree or equivalent

Tools

Salesforce

Job description

FedEx is seeking a Digital Marketing Principal to lead strategic product and technology initiatives and to unify and streamline our sales processes across multiple products and stakeholders. You will map end-to-end sales workflows, diagnose friction points, and implement high‑impact improvements to shorten deal cycles and improve conversion and retention.

The role requires strong business and customer insight, collaboration with legal, finance and cross‑functional teams, and experience with CRM