Remote Digital Stewardship Operations Lead

Digital Preservation Coalition; United States; Remote; USD 67,000 - 77,000; Full time

Job summary

The Stewardship Services Manager role at Ithaka supports JSTOR Digital Stewardship Services, overseeing operations, coordinating participant communications, and driving service delivery initiatives. Reporting to the Senior Manager of Stewardship Services, this position ensures scalable, high-quality collaboration with Product, Technology, and Operations.

Remote within the Continental United States, the role combines technical acumen with process improvement and stakeholder engagement to sustain

Responsibilities

• Oversees operational workflows to ensure consistent service delivery.
• Manages participant communication and stakeholder updates.
• Leads service delivery initiatives and process improvements.
• Ensures smooth collaboration across Product, Technology, and Operations.

Job description

The Stewardship Services Manager role at Ithaka supports JSTOR Digital Stewardship Services, overseeing operations, coordinating participant communications, and driving service delivery initiatives. Reporting to the Senior Manager of Stewardship Services, this position ensures scalable, high-quality collaboration with Product, Technology, and Operations.

Remote within the Continental United States, the role combines technical acumen with process improvement and stakeholder engagement to sustain