Remote Digital Retail Product Manager (Contract)

Eliassen Group; Montpelier (VT); Remote; USD 90,000 - 103,000; Full time

Job summary

Eliassen Group is seeking an experienced Product Manager to lead strategy, development, and continuous improvement of digital products in a complex, high-volume enterprise. This remote, contract role partners with Engineering, Design, Data, Operations, Marketing, and other teams to deliver products that drive measurable outcomes.

You will establish a clear vision, translate needs into prioritized work, and guide products through discovery, development, launch, adoption, and optimization.

Qualifications

• Six or more years in product management, product ownership, business analysis, or related role.
• Proven experience managing digital products from discovery through launch and optimization.
• Experience with roadmaps, backlog management, and writing requirements and user stories.
• Strong understanding of Agile methodologies and practices.
• Experience using data, insights, and business metrics to guide decisions.
• Ability to balance customer needs, business priorities, technical constraints, and timelines.
• Strong analytical, critical-thinking, problem-solving, and decision-making skills.
• Excellent communication, presentation, facilitation, and stakeholder management.
• Ability to influence cross-functional teams and senior stakeholders without direct authority.
• Close collaboration experience with engineering, design, data, and operations.
• Ability to manage multiple priorities and navigate ambiguity in a fast-paced enterprise.
• Proficiency with product-management, analytics, collaboration, and work-tracking tools.
• Preferred: experience in retail, e-commerce, loyalty, payments, merchandising, pricing, supply chain, inventory, fulfillment, digital CX, or workforce technology.
• Preferred: experience with large customer populations or distributed workforces.
• Preferred: familiarity with cloud platforms, APIs, microservices, data platforms, and integrations.
• Preferred: experience with research, usability testing, experimentation, or A/B testing.
• Preferred: knowledge of analytics and visualization tools such as Power BI, Tableau, Looker, Adobe Analytics.
• Preferred: experience defining OKRs, business cases, financial models, or ROI projections.
• Preferred: familiarity with Jira, Confluence, or comparable tools.
• Preferred: experience supporting modernization or digital transformation.
• Preferred: product management, Agile, Scrum, or related certification.

Responsibilities

• Develop and communicate a clear product vision, strategy, roadmap, and measurable objectives aligned with business priorities.
• Identify customer, associate, and operational needs through research, feedback, data analysis, and stakeholder engagement.
• Translate opportunities and user needs into requirements, features, user stories, and acceptance criteria.
• Own and prioritize the product backlog based on value, impact, feasibility, risk, and effort.
• Partner with Engineering, Design, Data, Architecture, Security, QA, and Operations across the lifecycle.
• Lead discovery including problem definition, market research, competitive analysis, interviews, and concept validation.
• Establish KPIs and use product data to evaluate performance, adoption, satisfaction, and ROI.
• Make prioritization decisions using quantitative data, qualitative insights, strategy, and technical considerations.
• Facilitate alignment on scope, priorities, dependencies, timelines, and outcomes.
• Collaborate with Agile teams during refinement, sprint planning, reviews, and retrospectives.
• Support iterative delivery by defining MVPs, testing assumptions, gathering feedback, and adjusting priorities.
• Coordinate launches and go-to-market with Marketing, Communications, Training, Support, and Operations.
• Monitor post-launch performance and identify opportunities to improve usability, reliability, adoption, and value.
• Identify and manage product risks, dependencies, and delivery constraints.
• Ensure compliance with security, privacy, accessibility, legal, and data-governance requirements.
• Communicate progress, decisions, risks, and results to teams and senior stakeholders.
• Manage lifecycle activities including modernization, enhancement, consolidation, and retirement.
• Stay informed on customer expectations, industry trends, competitive developments, and emerging technologies.

Skills

Product management

Roadmaps

Backlog management

User stories

Agile methodologies

Stakeholder management

Data analysis

Cross-functional collaboration

Communication

Decision making

Tools

Jira

Confluence

Power BI

Tableau

Looker

Adobe Analytics

Job description

Eliassen Group is seeking an experienced Product Manager to lead strategy, development, and continuous improvement of digital products in a complex, high-volume enterprise. This remote, contract role partners with Engineering, Design, Data, Operations, Marketing, and other teams to deliver products that drive measurable outcomes.

You will establish a clear vision, translate needs into prioritized work, and guide products through discovery, development, launch, adoption, and optimization.