Remote Digital Dentistry Support Specialist

Chamberlain Advisors; New York (NY); On-site; Part time

Benefits offered by this job

Access to Healthcare

Dental Insurance Plan

Job summary

<p>Chamberlain Advisors seeks a Digital Technical Dentistry Support Agent to provide remote support for digital dental technologies, including imaging and 3D printing. Candidates must have a technical background and strong customer service skills.</p><p>This role involves troubleshooting issues, providing step-by-step guidance, and maintaining documentation. A bachelor’s degree or extensive tech support experience is required.</p><p>Competitive hourly compensation and healthcare benefits are offered.</p>

Qualifications

• Bachelor's degree in a relevant technical field or equivalent experience.
• Experience in medical imaging and healthcare technology.
• Comfortable with advanced digital dentistry technologies.

Responsibilities

• Provide remote technical support for dental digital technology.
• Troubleshoot imaging and digital dentistry systems.
• Create detailed documentation within a ticketing system.

Skills

Technical support experience

Imaging technology knowledge

Customer service skills

Troubleshooting Windows 10 and 11

Documentation skills

Education

Bachelor’s degree in Electrical Engineering, Computer Science, or related

5+ years of relevant technical support experience

Tools

Ticketing/help desk platform

Digital imaging systems

3D printing technologies

Job description

Chamberlain Advisors seeks a Digital Technical Dentistry Support Agent to provide remote support for digital dental technologies, including imaging and 3D printing. Candidates must have a technical background and strong customer service skills.

This role involves troubleshooting issues, providing step-by-step guidance, and maintaining documentation. A bachelor’s degree or extensive tech support experience is required.

Competitive hourly compensation and healthcare benefits are offered.