Remote Digital Commerce Operations Manager

Heydude-; Westwood (MA); Hybrid; USD 117,000 - 127,000; Full time

Job summary

Crocs, Inc. is seeking a Manager, Digital Commerce Operations to own end-to-end NPI setup, catalog governance, and marketplace integrations across PIM, Salesforce Commerce Cloud, and connected feeds.

You’ll partner with Product, Merchandising, and channel owners to ensure timely content, pricing, and launch-readiness. You will lead catalog distribution, manage marketplace feeds and integrations with Target+, Walmart, TikTok Shop, and other partners, driving automation and data accuracy while

Qualifications

• Bachelor’s degree in Business, Marketing, Digital Commerce, Operations, Merchandising, or related field, or equivalent experience.
• Three to five years of experience in eCommerce operations, marketplace operations, product operations, catalog management, digital merchandising, or GTM operations.
• Strong knowledge of NPI setup, product information management, catalog distribution, feed management, and launch-readiness processes.
• Experience with commerce technologies such as Salesforce Commerce Cloud, PIM platforms, Rithum, CRM or MarTech platforms preferred.

Responsibilities

• Own end-to-end NPI setup and digital product readiness, ensuring products are created, enriched, validated, and available to channels on time.
• Lead PIM administration and product-data governance, including hierarchy, attributes, titles, descriptions, imagery, and channel-specific requirements.
• Manage product-data and catalog workflows across PIM, Salesforce Commerce Cloud, Rithum, marketplace platforms, and connected feeds and integrations.
• Partner with Product, Merchandising, Planning, Creative, GTM, and channel owners to close content, pricing, inventory, and asset-readiness gaps.

Skills

NPI setup

PIM admin

Catalog governance

Marketplace feeds

Cross-functional

Data accuracy

Project management

Education

Bachelor’s degree

Tools

Salesforce Commerce Cloud

PIM platforms

Rithum

CRM/MarTech

Job description

Crocs, Inc. is seeking a Manager, Digital Commerce Operations to own end-to-end NPI setup, catalog governance, and marketplace integrations across PIM, Salesforce Commerce Cloud, and connected feeds.

You’ll partner with Product, Merchandising, and channel owners to ensure timely content, pricing, and launch-readiness. You will lead catalog distribution, manage marketplace feeds and integrations with Target+, Walmart, TikTok Shop, and other partners, driving automation and data accuracy while