Digital Banker (Part-Time)

Climate First Bank; United States; Remote; USD 30.000 - 42.000; Teilzeit

Benefits dieser Stelle

401(k) with 6% Employer Match

Comprehensive benefits package

Zusammenfassung

Climate First Bank is seeking a Part-Time Digital Banker to deliver exceptional client experiences through digital onboarding and support. This remote role will involve providing high-touch customer service, supporting sales outreach, and promoting digital products. Ideal candidates will have a background in banking and be able to leverage technology effectively. We offer a comprehensive benefits package and a commitment to sustainability. Join us in our mission of environmental and economic justice.

Qualifikationen

• Banking experience and knowledge of bank digital banking systems strongly preferred.
• Strong ability to promote all banking products focusing on customer needs.
• Commitment to environmental, social, and economic justice.

Aufgaben

• Provide high-touch, personalized customer service through daily virtual interactions.
• Support client and partner onboarding experiences.
• Assist with sales outreach and consultative support efforts.

Kenntnisse

Customer service

Consultative sales approach

Digital banking systems knowledge

Analytical thinking

Communication skills

Ausbildung

Enrolled in or recent graduate of related field

Jobbeschreibung

Digital Banker (PT)

We’re looking for a Part‑Time Digital Banker that will be responsible for assisting the Digital Banking team by facilitating digital client onboarding and support. You will represent the true voice of the client and be at the forefront of delivering a superior experience to our clients and partners. You will learn and assist management with sales campaigns and new digital banking technology roll‑outs, internal training, support, and adoption.

What You’ll Contribute as a Part‑Time Digital Banker

Deliver Exceptional Digital Client Experiences

• Provide high‑touch, personalized customer service through daily virtual interactions.
• Exceed client expectations by creatively leveraging digital products and services.
• Support client and partner onboarding experiences.
• Promote a favorable image of the Bank in all interactions.
• Assist with sales outreach and consultative support efforts.
• Assist with documentation and capturing project approvals.
• Support digital banking technology rollouts and internal adoption.
• Assist with all aspects of the Digital Onboarding, Solar Lending process and other values‑aligned products.

Champion Our Mission, Protect What Matters

• Embody a commitment to environmental, social, and economic justice.
• Partner with internal resources to ensure adherence and promotion of our commitment to sustainability practices and continued carbon neutrality.
• Ensure compliance with all banking laws, rules, regulations, and prescribed policies/procedures/practices.
• Remain vigilant regarding suspicious activity and report to necessary channel(s) when necessary.

What You’ll Leverage in this Role

Experience & Education

• Enrolled in or recent graduate of a related field of study.
• Banking experience and knowledge of bank digital banking systems strongly preferred.
• Strong ability to promote all banking products with a consultative sales approach focusing on customer needs.

Entrepreneurial Self‑Starter Mentality – You take charge of your work product and take pride in delivering consistently great and measurable results. You solve problems efficiently, seek operational efficiencies and are an analytical thinker with a strong focus on data‑driven decision making. A high‑pace and high‑expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance.

Master Communicator – Whether it’s in‑person, on camera, phone, or chat — you communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with stakeholders at all levels of the organization. Additionally, you masterfully build relationships and develop business with strong influencing and decision‑making skills.

Banking & Fintech Acumen – You are highly educated in financial products and services, applicable regulations and laws. You also possess strong overall business acumen and the ability to interpret financial reports and legal documents. Strong knowledge of unique industries and markets in conjunction with a broad knowledge of business banking products and services is required.

Tech‑Forward and Analytical Thinking – You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product and streamline your creative process.

Commitment to Being a Team Player – You lift others up, share ideas, and bring positive energy to everything you do. You know what it takes to operate as a part of a larger team and cherish opportunities to contribute to the big picture. You’re dependable, communicate clearly and always happy to lend a hand where needed.

What to expect from your physical environment

• Remote role within the United States; Eastern Standard Hours.
• Sustained standing and sitting.
• Frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor.
• Occasional lifting up to 20 lbs.

Compensation

In addition to the base salary, this position may be eligible for an annual bonus, incentives, and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job‑related factors.

Financial Wellness & Wealth Building

401(k) with 6% Employer Match with no vesting period.

Benefits

At Climate First Bank, we’re investing in your future. We offer a comprehensive, people‑first benefits package that supports your health, finances, and work‑life balance.

Equal Opportunity Statement

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

E‑Verify Statement

This employer participates in E‑Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I-9.