Remote Digital Ad Operations Specialist

Future; United States; Remote; USD 40.000 - 48.000; Vollzeit

Benefits dieser Stelle

Uncapped leave

Profit-sharing bonus

Refer a friend reward program

Colleague assistance programs

Share incentive plan

Zusammenfassung

Future is seeking a Digital Ad Operations Associate for a remote, U.S.-based role. You will serve as the frontline for ad campaign execution, collaborating with Client Service Account Managers to drive ROI for a diverse portfolio.

You will manage assets, troubleshoot delivery issues, and coordinate with clients, agencies and partners to ensure timely start and full delivery of campaigns. Strong HTML/CSS and ad tech knowledge are essential.

Qualifikationen

• Experience with planning and executing digital ad campaigns for multiple clients.
• Ability to troubleshoot ad delivery issues and implement fixes.
• Knowledge of HTML/CSS for ad creative and troubleshooting assets.
• Strong communication to keep Account Managers and clients informed and aligned.

Aufgaben

• Communicate with clients to secure campaign assets and answer ad specification. Iterate ad copy for performance improvements. Respond to questions promptly, including tags and troubleshooting ad issues. These issues may involve tracking, pacing, implementation, and reporting.
• Send reminder emails for upcoming scheduled ads and final ad previews for client approval.
• Upload, test and schedule advertising creative using ad servers to ensure timely start and full delivery of all ad campaigns.
• Investigate issues (delivery discrepancies, technical issues) with clients, agencies, third-party platforms, and internal parties and provide resolutions to these issues.
• Ensure Account Managers and Clients are well informed with current campaign data as it relates to creative in hand/outstanding, client requests and campaign level priorities.
• Support Account Managers to maintain advertiser client relationships and their campaigns by providing excellent customer service.
• Provide the Partner team with creative previews for association approval.

Kenntnisse

HTML/CSS

Ad tech platforms

Salesforce

Litmus

Real Time Email

Google Ad Manager

Campaign optimization

Tools

Google Ad Manager

Salesforce

Litmus

Real Time Email

Jobbeschreibung

Future is seeking a Digital Ad Operations Associate for a remote, U.S.-based role. You will serve as the frontline for ad campaign execution, collaborating with Client Service Account Managers to drive ROI for a diverse portfolio.

You will manage assets, troubleshoot delivery issues, and coordinate with clients, agencies and partners to ensure timely start and full delivery of campaigns. Strong HTML/CSS and ad tech knowledge are essential.