Remote Diabetes Care Retention Specialist

Insulet Corporation; Tennessee; Remote; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Job summary

Insulet Corporation is seeking a Clinical Retention Specialist to strengthen long-term adoption of Omnipod products. You will deliver personalized clinical education via phone and virtual platforms, engage healthcare providers, and support retention initiatives in a remote US-based region.

The role requires a Bachelor’s degree and clinical credentials (RN/RD or CDCES), with 3+ years of experience in diabetes care and insulin pump support.

Qualifications

• Bachelor’s degree required and clinical credentials (RN/RD or CDCES) preferred.
• Experience training and supporting insulin pump patients or diabetes care.
• Ability to communicate persuasively with diverse audiences via phone/virtual platforms.

Responsibilities

• Educate patients and healthcare providers by phone/virtual sessions to promote Omnipod therapy.
• Engage regional healthcare providers to support long-term adoption and retention.
• Document interactions and outcomes in Salesforce; monitor retention metrics.
• Collaborate with cross-functional teams to align education with treatment plans.

Skills

Clinical educator

Phone communication

Relationship building

Diabetes technology

Data interpretation

Education

Bachelor’s degree

RN

RD

CDCES

Tools

Salesforce

Microsoft Office

Job description

Insulet Corporation is seeking a Clinical Retention Specialist to strengthen long-term adoption of Omnipod products. You will deliver personalized clinical education via phone and virtual platforms, engage healthcare providers, and support retention initiatives in a remote US-based region.

The role requires a Bachelor’s degree and clinical credentials (RN/RD or CDCES), with 3+ years of experience in diabetes care and insulin pump support.