Remote Deputy Program Manager - Data & Strategy Lead

GovCIO; Olympia (WA); Remote; USD 170,000 - 180,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a Deputy Program Manager to lead a large, geographically dispersed team supporting ICE under DHS. The role is fully remote and focuses on program management, data, and reporting; advising government stakeholders on best processes and methodologies.

Requirements include a Bachelor’s degree and 12+ years in dynamic customer delivery environments, with direct experience in law enforcement and ICE data. The position offers a competitive salary and DHS clearance readiness.

Qualifications

• Bachelor’s Degree or commensurate experience.
• 12+ years in dynamic customer delivery environments (2 years may be removed for a masters degree).
• Direct experience in a law enforcement environment with ICE data.

Responsibilities

• Assist in establishing processes to streamline reporting and data needs across ICE Areas of Responsibility (AORs).
• Provide thought leadership on paths for innovation and automation for project team deliverables as well as field communication with HQ.
• Provide guidance to delivery team personnel executing on daily/weekly requirements and ad-hoc tasks.
• Lead customer engagement to discuss needs, issues, and challenges faced by the clients and pathways to resolution.
• Lead support to cross-discipline team members to ensure all parties are on track with project requirements, deadlines, and schedules.
• Review project deliverables to ensure adherence to team compliance and quality standards.
• Develop, gather and disseminate information among business and technical customers in support of the program.
• Establish effective project communication plans and ensure their execution.
• Analyze changes in requirements and propose timely solutions.
• Translate complex issues into clear narratives and visuals using PowerPoint.

Skills

12+ years of experience in customer/dy

Law enforcement environment experience

ICE data/processes experience

Education

Bachelor’s Degree or commensurate experience

Job description

GovCIO is seeking a Deputy Program Manager to lead a large, geographically dispersed team supporting ICE under DHS. The role is fully remote and focuses on program management, data, and reporting; advising government stakeholders on best processes and methodologies.

Requirements include a Bachelor’s degree and 12+ years in dynamic customer delivery environments, with direct experience in law enforcement and ICE data. The position offers a competitive salary and DHS clearance readiness.