Remote Dental Network Partnerships Lead

The Guardian Life Insurance Company of America; United States; Remote; USD 59,000 - 89,000; Full time

Job summary

The Network Partnership Specialist at Guardian Life Insurance Company of America will oversee day-to-day management of Guardian’s key account network leasing relationships, acting as the primary point of contact for partner coordination, issue resolution, and ongoing account support. Location is primarily remote with 10% travel.

The role supports Medicare-related standards, audits, credentialing, and regulatory reporting while collaborating across internal and external teams to ensure a positive

Qualifications

• 3+ years of experience in provider relations, network management, healthcare operations, or related field.

Responsibilities

• Manage day-to-day operations for assigned key account leasing relationships, serving as the primary point of contact for partner coordination, issue resolution, and ongoing account support.
• Develop and manage provider and partner communications, including network updates, educational materials, operational notices, and responses to inquiries related to participation, reimbursement, network access, and related processes.
• Coordinate and support audit, credentialing, compliance, and regulatory activities, ensuring timely completion of requests, accurate documentation, and adherence to applicable requirements, including Medicare-related standards.
• Partner with internal and external stakeholders to research and resolve complex provider and partner issues, identify trends and risks, and implement effective solutions that support service excellence and partner satisfaction.
• Maintain operational records, reporting, and tracking mechanisms to monitor account activity, partner requests, compliance obligations, and key performance indicators.
• Identify opportunities to improve processes, enhance the provider experience, strengthen partnership performance, and support the successful growth and administration of leased network relationships.

Skills

Provider relations

Healthcare operations

Written and verbal communication

Multitasking

Analytical skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

SharePoint

Reporting tools

Job description

The Network Partnership Specialist at Guardian Life Insurance Company of America will oversee day-to-day management of Guardian’s key account network leasing relationships, acting as the primary point of contact for partner coordination, issue resolution, and ongoing account support. Location is primarily remote with 10% travel.

The role supports Medicare-related standards, audits, credentialing, and regulatory reporting while collaborating across internal and external teams to ensure a positive