Remote Dental Insurance Support Specialist

Deltadentalmn; Minneapolis (MN); Hybrid; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid Time Off (PTO)

Job summary

A leading dental insurance provider is seeking a Customer Service Agent to provide telephonic support for dental insurance inquiries. This position can be on-site in Bemidji or Minneapolis, remote for Minnesota residents, or hybrid. Candidates should have a high school diploma, strong communication skills, ability to multitask, and a good grasp of technology. The starting hourly rate is $20, with various benefits provided including medical and dental insurance, 401(k) plans, and more.

Qualifications

• Exceptional verbal and written communication skills.
• Experience interacting with customers.
• Ability to remain calm under pressure.

Responsibilities

• Manage incoming calls and customer service inquiries.
• Provide accurate information using effective methods.
• Handle customer complaints and follow up for resolution.

Skills

Communication skills

Problem-solving skills

Customer orientation

Ability to multitask

Technology understanding

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office suite

Job description

A leading dental insurance provider is seeking a Customer Service Agent to provide telephonic support for dental insurance inquiries. This position can be on-site in Bemidji or Minneapolis, remote for Minnesota residents, or hybrid. Candidates should have a high school diploma, strong communication skills, ability to multitask, and a good grasp of technology. The starting hourly rate is $20, with various benefits provided including medical and dental insurance, 401(k) plans, and more.