Remote Dental Implant & Veneer Treatment Coordinator

Empower Dental Group; Oregon; Híbrido; USD 34.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Empower Dental Group is hiring a Remote Call Center / Treatment Coordinator to own high-ticket implant and cosmetic leads from first contact to booked consultation and signed case. You will work directly with our doctors and marketing team.

The role requires 3+ years in dental treatment coordination or related call-center experience, comfort discussing five-figure fees, and familiarity with dental financing. Remote work, Pacific hours, and strong home-office setup are essential.

Formación

• 3+ years as a dental treatment coordinator or dental call center / scheduling coordinator, with direct experience presenting and closing implant, full-arch, or cosmetic / veneer cases
• Comfortable discussing five-figure treatment fees and handling objections
• Experience with dental financing partners and pre-qualification
• Fast, organized, and self-managing; this is a remote position and you will be measured on results
• Reliable home office, quiet environment, and strong internet; available during Pacific business hours
• Bilingual (Spanish, Armenian, Farsi, or Russian) is a plus

Responsabilidades

• Respond to new implant and cosmetic inquiries within minutes by phone, text, and email, and book consultations
• Run a disciplined follow-up cadence on every lead until they book or close out
• Pre-qualify patients: dental history, goals, smile expectations, budget, and financing readiness
• Present full-arch implant plans ($25K-$60K+) and veneer / smile makeover plans ($10K-$40K) and the financial options with confidence
• Walk patients through third-party financing (Proceed, Cherry, Sunbit, CareCredit) and in-house plans
• Coordinate consult logistics with the office team, confirm appointments, and reduce no-shows
• Track every lead in our CRM and report weekly on booked, shown, and closed cases
• Maintain HIPAA compliance in all patient communication

Conocimientos

Dental coordination

Herramientas

Dentrix

Open Dental

CRM

Descripción del empleo

Empower Dental Group is hiring a Remote Call Center / Treatment Coordinator to own high-ticket implant and cosmetic leads from first contact to booked consultation and signed case. You will work directly with our doctors and marketing team.

The role requires 3+ years in dental treatment coordination or related call-center experience, comfort discussing five-figure fees, and familiarity with dental financing. Remote work, Pacific hours, and strong home-office setup are essential.