Remote Deal Desk Contracts & SOW Specialist

Mass Digital Health; Massachusetts; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental & vision

Competitive compensation

Career growth opportunities

Generous vacation

Community involvement

Job summary

ClearDATA is seeking a Deal Desk Contracts Administrator to support Sales and Professional Services. You will manage deal intake, prepare quotes and SOWs, and coordinate with Finance, Legal, and Delivery to keep deals moving. Remote work anywhere in the US or Canada with strong organization and CRM experience is essential.

Experience with CPQ and contract lifecycle management is a plus, and you will help ensure accurate documentation and smooth onboarding.

Qualifications

• Associate or bachelor’s degree in Business, Operations, Legal Studies, or a related field.
• 1–3 years in sales operations, deal desk, contracts administration, or similar role.
• Experience preparing or administering quotes, contracts, SOWs, or related documents.
• Strong organization, follow-through, communication, and attention to detail with multiple deadlines.
• CRM (Salesforce) and Microsoft Office or Google Workspace proficiency.

Responsibilities

• Manage deal-desk intake and track requests, documents, approvals, owners, customer actions, and dates.
• Prepare standard quotes and commercial documents with Account Executives using approved pricing and templates.
• Coordinate professional-services SOW development with Sales and Delivery teams.
• Capture project scope, milestones, pricing, and other details in each SOW.
• Review SOWs for completeness and alignment before signature.
• Draft and update order forms, amendments, change orders, renewals, and cancellation documents.
• Route pricing and contract questions to Finance, Legal, Security/Compliance, Delivery, or Sales leadership.
• Track redlines, versions, and signatures to keep deals moving.
• Maintain organized deal files and accurate Salesforce records.
• Audit closed-won documentation for onboarding and handoff.

Skills

Organizational skills

Attention to detail

Communication

Time management

Education

Associate or Bachelor's degree in Business, Operations, Legal Studies, or related field

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

ClearDATA is seeking a Deal Desk Contracts Administrator to support Sales and Professional Services. You will manage deal intake, prepare quotes and SOWs, and coordinate with Finance, Legal, and Delivery to keep deals moving. Remote work anywhere in the US or Canada with strong organization and CRM experience is essential.

Experience with CPQ and contract lifecycle management is a plus, and you will help ensure accurate documentation and smooth onboarding.