Remote DC Senior Client Manager — Global Delivery Lead

Alight Solutions; Illinois; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible working

Remote-friendly culture

Great Place to Work awards

Job summary

Alight Solutions seeks a Defined Contribution Senior Client Manager to oversee day-to-day DC client delivery and governance. You will lead global teams, drive alignment with the Client Leader, and ensure high client satisfaction through expert guidance on complex plan issues.

This role emphasizes One Alight collaboration, renewal readiness, and financial performance, with growth opportunities across US and India teams and strong cross-functional partnerships.

Qualifications

• Strong DC domain knowledge and client delivery experience.
• Proven project management capabilities across global teams.
• Excellent communication and stakeholder management skills.

Responsibilities

• Deliver ongoing operational work and project work with global teams to ensure client satisfaction.
• Establish governance routines for day-to-day oversight and risk management.
• Lead teams to meet strategic, operational, and service goals for the account.
• Communicate with clients at day-to-day and senior levels, ensuring transparency.

Skills

DC expertise

Client management

Project management

Leadership

Communication

Job description

Alight Solutions seeks a Defined Contribution Senior Client Manager to oversee day-to-day DC client delivery and governance. You will lead global teams, drive alignment with the Client Leader, and ensure high client satisfaction through expert guidance on complex plan issues.

This role emphasizes One Alight collaboration, renewal readiness, and financial performance, with growth opportunities across US and India teams and strong cross-functional partnerships.