Remote Data & Reporting Analyst

Maximus; Austin (TX); Remote; USD 45,000 - 69,000; Full time

Job summary

Maximus is seeking a remote Analyst to support a federal program in a consolidated contact center environment. You will build reports and dashboards, deliver daily client reports, and perform ad hoc analyses to provide actionable insights for operational leaders.

Qualified candidates will have a Bachelor's degree in a relevant field and 3+ years of experience, U.S. citizenship, and the ability to pass a security clearance.

Qualifications

• Bachelor's degree in relevant field and 3+ years of professional experience required.
• U.S. Citizenship and ability to pass a security clearance.
• 2+ years of data analytics experience in a call center environment.
• Experience with Microsoft Power Platform preferred.
• Experience with MicroStrategy preferred.
• Ability to quickly learn and adapt to new technologies.
• Strong attention to detail.
• Strong critical thinking and problem-solving skills.

Responsibilities

• Build reports and dashboards to provide actionable insights for operational leaders.
• Deliver daily reports directly to the client.
• Perform ad hoc analyses of trends and data.
• Database administration, data consolidation, analysis and reporting.
• Design database reports to support key business strategies.

Skills

Data analytics

Power Platform

MicroStrategy

Learning agility

Attention to detail

Education

Bachelor's degree in relevant field

Tools

Power BI

Power Apps

Power Automate

Microsoft Excel

Amazon Connect

MicroStrategy

Job description

Maximus is seeking a remote Analyst to support a federal program in a consolidated contact center environment. You will build reports and dashboards, deliver daily client reports, and perform ad hoc analyses to provide actionable insights for operational leaders.

Qualified candidates will have a Bachelor's degree in a relevant field and 3+ years of experience, U.S. citizenship, and the ability to pass a security clearance.