Remote Dairy Technical Service Manager — Growth & Training

Church & Dwight Co., Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Church & Dwight Co., Inc. is seeking a Dairy Technical Service Manager to join Arm & Hammer and support North America sales, dairy producers, and influencers.

This role delivers technical support aligned with sales targets and coordinates with Marketing, Sales, Product Management, and Innovation to ensure aligned initiatives. The position is remote with expected travel up to 60%, requires a PhD in Dairy Nutrition or a DVM with dairy nutrition expertise, and a minimum of five years in technical

Qualifications

• PhD in Dairy Nutrition or a DVM with strong dairy nutrition training.
• Minimum of five years industry or university experience in technical support in dairy production (U.S.).
• Previous product development experience is helpful.
• Proven ability to work in a team-based environment.

Responsibilities

• Deliver technical support aligned to defined sales targets for accelerated growth in North America.
• Interface with AHAN Marketing, Sales, Product Management and Innovation to align support activities with initiatives.
• Provide on-farm customer support as coordinated by the sales organization.
• Field, log and respond appropriately to technical customer inquiries.
• Provide technical troubleshooting and customer problem solving.
• Develop and conduct internal & external customer technical training.
• Develop and conduct product/offering on-farm demonstration trials.
• Interface with other Technical Services Managers to facilitate collaborative idea exchange.
• Must be able to travel up about 60%.

Skills

Strong written and verbal comms

Relationship-building

MS Office proficiency

Education

PhD in Dairy Nutrition

DVM with dairy nutrition experience

Tools

MS Office

Job description

Church & Dwight Co., Inc. is seeking a Dairy Technical Service Manager to join Arm & Hammer and support North America sales, dairy producers, and influencers.

This role delivers technical support aligned with sales targets and coordinates with Marketing, Sales, Product Management, and Innovation to ensure aligned initiatives. The position is remote with expected travel up to 60%, requires a PhD in Dairy Nutrition or a DVM with dairy nutrition expertise, and a minimum of five years in technical