Remote D365 Field Service & Project Operations Consultant

City Facilities Management (US) LLC

Jacksonville (FL)

Hybrid

USD 95,000 - 135,000

Full time

9 days ago

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Benefits offered by this job

28 days PTO
401(k) match

Job summary

City Facilities Management (US) LLC is seeking a Functional Consultant/Business Analyst to support the deployment of Microsoft Dynamics 365 Field Service and Project Operations. The role covers requirements elicitation, design, configuration, data migration, testing, and deployment across a 12‑month engagement.

The position offers fully remote or hybrid work options for candidates near the Jacksonville, FL area.

Qualifications

  • Bachelor’s degree in Business, Computer Science, or D365 certifications with 4+ years of experience.
  • 4+ years of Dynamics 365 Field Service and/or Project Operations experience with consulting background.
  • Strong understanding of software implementation life cycle and project management.
  • Experience with requirements analysis, modelling, verification, and methodology development.
  • Experience with Microsoft Power BI and/or Power Platform.

Responsibilities

  • Collaborate with project sponsors to determine project scope and vision.
  • Identify stakeholders and establish user classes and characteristics.
  • Gather user requirements via workshops, interviews, surveys, and other methods.
  • Prioritize collected requirements with stakeholders and project team.
  • Configure Dynamics 365 Field Service / Project Operations and related CRM components.
  • Create Functional Requirements Documents, User Stories and Test Scenarios.
  • Perform data migration, testing, and end-user training.

Skills

D365 Field Service
D365 Project Ops
Requirements Analysis
Power BI
Power Platform
Stakeholder Interviewing
Testing
Data Migration
Functional Design

Education

Bachelor's degree

Tools

Microsoft DevOps

Job description

City Facilities Management (US) LLC is seeking a Functional Consultant/Business Analyst to support the deployment of Microsoft Dynamics 365 Field Service and Project Operations. The role covers requirements elicitation, design, configuration, data migration, testing, and deployment across a 12‑month engagement.

The position offers fully remote or hybrid work options for candidates near the Jacksonville, FL area.

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