Remote Customs Account Analyst - Junior

Buckland Customs Brokers Ltd.; Laredo (TX); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Buckland Customs Brokers Ltd. is seeking a Junior Customs Account Analyst to assist with receiving, reviewing, and entering customs documents and processing shipments per procedures.

The role reports to the Team Leader and requires basic MS Office skills, attention to detail, and at least 1 year in a similar role within the US customs/logistics sector. Hybrid/remote/onsite work options are available.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year of experience in similar role.
• Preferred experience with customs brokerage software.
• Basic MS Office knowledge.
• Basic knowledge of LVS program.
• Strong attention to detail and ability to handle multiple tasks.
• Customs/Logistics industry related experience preferable.

Responsibilities

• Provide the highest level of customer service to clients, vendors, and service providers.
• Prepare customs and internal documents accurately with guidance when necessary.
• Handling client queries in a prompt, efficient and professional manner.
• Contact clients or other brokers to request additional documents or information if needed.
• Respond to calls and questions from internal and external sources.
• Trace shipments and set up pre-arrivals at Customs.
• Proper escalation and reporting of any issues or delays to Team Leader.
• Perform other responsibilities as assigned.

Skills

MS Office

Attention to detail

Multitasking

Customer service

Communication

Education

High School diploma or equivalent

Tools

LVS program

Job description

Buckland Customs Brokers Ltd. is seeking a Junior Customs Account Analyst to assist with receiving, reviewing, and entering customs documents and processing shipments per procedures.

The role reports to the Team Leader and requires basic MS Office skills, attention to detail, and at least 1 year in a similar role within the US customs/logistics sector. Hybrid/remote/onsite work options are available.