Customs Account Analyst, Intermediate

Buckland; Georgia; Hybrid; USD 52,000 - 70,000; Full time

Job summary

Buckland is seeking a Customs Account Analyst, Intermediate in the United States for handling import documentation and customs releases. You will coordinate with forwarders and trade partners to ensure timely clearance and accurate invoicing.

The role requires a high school diploma and about 2 years in customs or logistics, with knowledge of FTAs, PGAs, LVS, and MS Office. This position can be hybrid, with office presence in US operations.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years in custom brokerage or logistics experience.
• Basic knowledge of all FTA’s and when to apply them to shipments.
• Basic knowledge of the PGA’s and ability to research requirements (US NB & CND only).
• Intermediate knowledge of the LVS program.
• Intermediate MS Office knowledge.
• High level of organization, time management and attention to detail.
• Completion of complex entries.

Responsibilities

• Provide the highest level of customer service to clients, vendors, and service providers.
• Prepare customs and internal documents accurately with minimal guidance.
• Complete high volume of entries and invoicing to meet KPI’s.
• Handling client queries in a prompt, efficient and professional manner.
• Responsible for data entry of Import and Export filings including, tracking of shipment status, working with forwarders and other trade partners to ensure cargo delivery with POD.
• Properly escalate and report any issues or delays to Team Leader.
• Coordinate cross-border release including export pedimento (customs declaration) and drayage coordination (US SB Only).
• Resolve issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections) with minimal guidance.
• Accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe (CND Only).
• Conduct tariff research and classification.
• Other responsibilities as assigned.

Skills

Customer service

Documentation

Data entry

Cross-border coordination

Education

High school diploma or equivalent

Tools

LVS program

MS Office

Job description

Who We Are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Customs Account Analyst, Intermediate

Our Vision

Our customers trust us to simplify the complex world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. In doing so, we strive to drive the success of all Customers and Stakeholders.

The Role

This position is responsible for the handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of goods in accordance with customs regulations.

Key Responsibilities

• Provide the highest level of customer service to clients, vendors, and service providers.
• Prepare customs and internal documents accurately with minimal guidance.
• Complete high volume of entries and invoicing to meet KPI’s.
• Handling client queries in a prompt, efficient and professional manner.
• Responsible for data entry of Import and Export filings including, tracking of shipment status, working with forwarders and other trade partners to ensure cargo delivery with POD.
• Properly escalate and report any issues or delays to Team Leader.
• Coordinate cross-border release including export pedimento (customs declaration) and drayage coordination (US SB Only).
• Resolve issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections) with minimal guidance.
• Accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe (CND Only).
• Conduct tariff research and classification.
• Other responsibilities as assigned.

Leadership Responsibilities

N/A

Job Details

• Reports to Team Leader
• Permanent
• Operations
• Full-time/Part-time
• US
• Remote/Hybrid/Office

Required Qualifications And Experience

• High school diploma or equivalent.
• Minimum 2 years in custom brokerage or logistics experience.
• Basic knowledge of all FTA’s and when to apply them to shipments.
• Basic knowledge of the PGA’s and ability to research requirements (US NB & CND only).
• Intermediate knowledge of the LVS program.
• Intermediate MS Office knowledge.
• High level of organization, time management and attention to detail.
• Completion of complex entries.

Physical Demands

• Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement.
• Occasionally must carry/lift loads of up to 15 lbs.

Work Environment

• Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyse.

EEO Statement

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination. Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [e-mail]. As we receive a high volume of applications, we’re only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding.