Remote Customer Support Specialist (Work From Home)

Inktel Contact Center Solutions; United States; Remote; USD 19,000 - 28,000; Full time

Job summary

United States Digital Space LLC is hiring Customer Service Representatives to provide WORLD CLASS support from home. Compensation includes training at $17.00/hr and production at $17/hr. This is a virtual, home-based position with the required dedicated workspace and equipment.

Representatives will handle inbound calls, receive training on client information and systems, and use a CRM tool to track interactions and issue replacements. A customer-focused, professional approach is essential.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Ability to multitask while interacting with customers and using applications.
• Experience in customer service or troubleshooting is preferred.

Responsibilities

• Handle inbound calls from customers from a home office.
• Research inquiries and document interactions in the CRM system; provide replacements as needed.
• Offer support and solutions per company policies and product knowledge.

Skills

Interpersonal skills

Verbal communication

Multitasking

Customer service

Active listening

Tools

CRM software

Job description

United States Digital Space LLC is hiring Customer Service Representatives to provide WORLD CLASS support from home. Compensation includes training at $17.00/hr and production at $17/hr. This is a virtual, home-based position with the required dedicated workspace and equipment.

Representatives will handle inbound calls, receive training on client information and systems, and use a CRM tool to track interactions and issue replacements. A customer-focused, professional approach is essential.