Remote Customer Support Specialist for Fintech Startups
Naija.com, Inc
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Job summary
Mercury is building a complete finance stack for startups and is growing its Customer Support team in the United States. We’re looking for smart, proactive teammates who can help our customers navigate our platform and resolve issues quickly.
In this role, you’ll handle inquiries, troubleshoot, document solutions, and collaborate with product and engineering to improve the customer experience. Remote options within the U.S. are supported, with multiple HQ locations listed.
Job description
Mercury is building a complete finance stack for startups and is growing its Customer Support team in the United States. We’re looking for smart, proactive teammates who can help our customers navigate our platform and resolve issues quickly.
In this role, you’ll handle inquiries, troubleshoot, document solutions, and collaborate with product and engineering to improve the customer experience. Remote options within the U.S. are supported, with multiple HQ locations listed.
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