Remote Customer Support Specialist for Events & Fundraisers

Agupdate; Kalispell (MT); Remote; USD 52,000 - 70,000; Full time

Benefits offered by this job

Fully remote

Weekday shifts

Job summary

Eventgroove seeks a dedicated Customer Support Specialist to join a global event-products company in a fully remote capacity. You will resolve product and platform questions across email, chat, and phone, helping clients run successful events, raffles, and fundraisers with warmth and problem-solving focus.

Ideal candidates have prior customer-support experience, excellent written and verbal communication, patience, and solid computer skills.

Qualifications

• Customer-support experience required.
• Strong written and verbal communication skills essential.
• Patience and empathy with clients.
• Solid computer skills and basic tech aptitude.

Responsibilities

• Be the friendly expert who answers product and platform questions across multiple channels and helps clients run events, raffles, and fundraisers.

Skills

Customer support experience

Written communication

Verbal communication

Patience

Tech proficiency

Job description

Eventgroove seeks a dedicated Customer Support Specialist to join a global event-products company in a fully remote capacity. You will resolve product and platform questions across email, chat, and phone, helping clients run successful events, raffles, and fundraisers with warmth and problem-solving focus.

Ideal candidates have prior customer-support experience, excellent written and verbal communication, patience, and solid computer skills.