Remote Customer Support Specialist Elevate Everyday Fit

Ash & Erie; Detroit (MI); Remote; USD 20,664 - 27,552; Part time

Job summary

A dedicated apparel brand based in Detroit is looking for a part-time customer support representative. The role involves assisting customers with inquiries, exchanges, and providing product knowledge while communicating through various mediums. Ideal candidates should possess excellent communication skills, be comfortable in a fast-paced environment, and be excited to work in a small startup. This is a remote position, needing about 5-15 hours per week.

Qualifications

• Strong communicator who loves to help people.
• Excited to work in a small startup environment.
• Ability to stay calm in stressful situations.

Responsibilities

• Assist customers with exchanges, returns, and inquiries.
• Communicate with customers via email, live chat, and phone calls.
• Problem-solve creatively to enhance customer experience.

Skills

Excellent written and oral communication skills

Problem-solving

Organizational skills

Customer support experience

Tools

Shopify

Zendesk

Job description

A dedicated apparel brand based in Detroit is looking for a part-time customer support representative. The role involves assisting customers with inquiries, exchanges, and providing product knowledge while communicating through various mediums. Ideal candidates should possess excellent communication skills, be comfortable in a fast-paced environment, and be excited to work in a small startup. This is a remote position, needing about 5-15 hours per week.