Remote Customer Support Specialist - CST Hours

Better Talent by Laveer & Co.; United States; Remote; USD 6,000 - 9,000; Part time

Job summary

A remote service company is seeking a Customer Service Representative to manage U.S.-based customer inquiries via email, phone, and text. You will work closely with the operations team to ensure that customers' issues are resolved efficiently. Ideal candidates will have excellent communication skills, prior customer support experience, and the ability to work independently. This role requires work during U.S. Central Standard Time hours, with compensation ranging from $4.00 to $6.50 per hour.

Qualifications

• Prior customer support experience, preferably in a remote setting.
• Reliable internet access and a quiet work environment are essential.
• Must be comfortable communicating with U.S.-based customers over the phone.

Responsibilities

• Manage customer inquiries through multiple channels.
• Create and manage support tickets accurately.
• Independently handle routine customer requests.
• Provide complete and thoughtful responses to customers.

Skills

Excellent written and spoken English

Customer support experience

Ability to handle phone calls

Strong judgment

Ability to work independently

Job description

A remote service company is seeking a Customer Service Representative to manage U.S.-based customer inquiries via email, phone, and text. You will work closely with the operations team to ensure that customers' issues are resolved efficiently. Ideal candidates will have excellent communication skills, prior customer support experience, and the ability to work independently. This role requires work during U.S. Central Standard Time hours, with compensation ranging from $4.00 to $6.50 per hour.