Remote Customer Service Specialist (1099) – Flexible Hours

Empire Connect Agency; McAllen (TX); Remote; USD 16,531 - 20,664; Full time

Benefits offered by this job

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

A customer service agency is seeking Remote Customer Service Representatives for a flexible, 1099 independent contractor role. You will handle inbound and outbound calls, assisting clients with various customer needs. The position requires a minimum of 6 months of call center experience and excellent communication skills. Candidates should have a quiet home office and the ability to provide outstanding customer service. Compensation starts at $12-$15/hour, with opportunities for advancement based on performance.

Qualifications

• Minimum of 6 months remote call center experience or 1 year of in-office experience.
• Must have a quiet home office environment.
• Must be comfortable working as a 1099 independent contractor.

Responsibilities

• Handle inbound and outbound customer service calls.
• Accurately enter information into the client database.
• Provide a high level of customer service with empathy.

Skills

Clear communication skills

Active listening

Patience

Professionalism

Customer service

Job description

A customer service agency is seeking Remote Customer Service Representatives for a flexible, 1099 independent contractor role. You will handle inbound and outbound calls, assisting clients with various customer needs. The position requires a minimum of 6 months of call center experience and excellent communication skills. Candidates should have a quiet home office and the ability to provide outstanding customer service. Compensation starts at $12-$15/hour, with opportunities for advancement based on performance.