Remote Customer Support Specialist

Consumer Cellular; Lexington (VA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Flexibility in Schedule

Competitive wage ($16/hour)

Career Growth

Paid Training

Dynamite Benefits

Job summary

Consumer Cellular is hiring a Virtual Customer Representative for Lexington, KY. This remote role supports customers across the USA with cell service, billing, and device guidance. Expect 4+ calls per hour and a focus on friendly, solution-focused service.

The position requires a high school diploma, 6 months of customer service experience, and a reliable home office with two monitors. Complete training is paid, with benefits and scheduling flexibility offered.

Qualifications

• A high school diploma or equivalent is required.
• At least 6 months of customer service experience.
• Remote customer service experience preferred.

Responsibilities

• Handle customer inquiries via phone from the USA.
• Explain cellular phones, billing, and general questions, guiding customers step-by-step.

Skills

Right Attitude

Customer service experience

Remote work experience

Education

High school diploma or equivalent

Job description

Consumer Cellular is hiring a Virtual Customer Representative for Lexington, KY. This remote role supports customers across the USA with cell service, billing, and device guidance. Expect 4+ calls per hour and a focus on friendly, solution-focused service.

The position requires a high school diploma, 6 months of customer service experience, and a reliable home office with two monitors. Complete training is paid, with benefits and scheduling flexibility offered.