Remote Customer Support Pro — Problem Solver

Somewhere; United States; Remote; USD 28,000 - 56,000; Full time

Job summary

Somewhere is seeking a customer service representative to engage with customers across phone, email and chat, delivering knowledgeable product and pricing information. The role is remote, US-based, with a strong emphasis on proactive problem solving and customer satisfaction.

You will collaborate with internal teams and manage data entry across platforms while aligning with US business hours. The position targets individuals who thrive on solving problems, maintaining high communication

Qualifications

• Customer service experience required.
• Ability to type 50 WPM with accuracy.
• Experience with Google Workspace and CRM software.
• Excellent verbal and written communication.
• Ability to work independently and meet deadlines.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.
• Work US business hours.

Skills

Sales experience

Typing 50 WPM

1-5 years cs experience

CRM software

Phone etiquette

Multitasking

Organization

Second monitor

Backup power

Tools

Google Workspace

CRM software

Job description

Somewhere is seeking a customer service representative to engage with customers across phone, email and chat, delivering knowledgeable product and pricing information. The role is remote, US-based, with a strong emphasis on proactive problem solving and customer satisfaction.

You will collaborate with internal teams and manage data entry across platforms while aligning with US business hours. The position targets individuals who thrive on solving problems, maintaining high communication