Remote Customer Support Pro | Daily Pay, 40% Discount

Duluth Trading Company; Georgia; Remote; USD 18,000 - 25,000; Full time

Benefits offered by this job

Daily pay available

40% employee discount

Work from home

$15.75 per hour

Job summary

The Duluth Trading Company is seeking a Contact Center Crew Member to provide exceptional customer service from a remote setting in the United States. The role involves handling product inquiries, orders by phone, and promoting promotions with a focus on accuracy and efficiency.

Start date is November 16, 2026, with training during the first two weeks requiring 25 hours per week. A high school diploma and at least one year of relevant experience are preferred, with daily pay options and employee

Qualifications

• High School Diploma or equivalent required; relevant work experience considered.
• Inbound call center or customer service experience preferred.
• Typing speed of at least 40 wpm.
• Strong teamwork, organization, and multitasking skills.
• Excellent communication for professional phone interactions.

Responsibilities

• Promptly answer incoming calls delivering world-class service.
• Assist customers in product inquiries, pricing, promotions, and placing orders by phone.
• Communicate sales and promotions clearly and accurately.
• Collaborate with team to meet KPIs and adhere to policies.
• Participate in training and coaching to enhance skills.
• Handle issues like defective items, refunds, and order tracking.

Skills

Customer service

Communication

Teamwork

Typing 40 wpm

Problem solving

Education

High School Diploma or equivalent

Tools

Computer proficiency

Web navigation

System toggling

Job description

The Duluth Trading Company is seeking a Contact Center Crew Member to provide exceptional customer service from a remote setting in the United States. The role involves handling product inquiries, orders by phone, and promoting promotions with a focus on accuracy and efficiency.

Start date is November 16, 2026, with training during the first two weeks requiring 25 hours per week. A high school diploma and at least one year of relevant experience are preferred, with daily pay options and employee