Remote Customer Support & Growth Specialist

srecruiting; Chicago (IL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

100% Virtual Work from home

Flexible schedule

Healthy work-life balance

Rapid career growth

Advancement opportunities

Job summary

srecruiting is seeking a Fully Remote Customer Service Representative to support a large client network from home. No previous industry experience is required as we provide industry-leading training and ongoing support to help you succeed.

You will handle client inquiries, schedule appointments, present products, and complete applications. The role emphasizes excellent communication, active listening, problem solving, teamwork, and a strong work ethic in a fast-paced virtual environment.

Qualifications

• Industry experience is not required; training is provided.
• Excellent communication and interpersonal skills.
• Ability to learn quickly and adapt to new products.

Responsibilities

• Handle calls from clients and ensure customer satisfaction.
• Schedule appointments for benefits and referrals.
• Advise, present, and explain products and packages virtually.
• Complete applications and participate in training sessions.
• Engage in ongoing training and development.
• Collaborate with others to meet team goals.

Skills

Communication

Active listening

Problem solving

Adaptability

Team player

Strong work ethic

Job description

About the job Fully Remote Customer Service Rep

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

Calling and receiving calls from clients/Customer Satisfaction

Scheduling appointments with clients who request our benefits, or who they referred

Advising, presenting and explaining products & packages virtually

Completing applications

Management training and development

Attending ongoing training sessions

Preferred Skills:

Excellent communication skills, including active listening and problem-solving

Ability to learn, adapt, and adjust on the go

Works well with others and individually

Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.