Remote Customer Service Specialist | Flexible Growth

srecruiting; Berkeley (CA); À distance; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

100% virtual work from home

Flexible schedule

Healthy work-life balance

Team culture

Career growth opportunities

Résumé du poste

srecruiting is seeking a Remote Customer Service Specialist to support a large client network. No industry experience is required, as we provide industry-leading training and support to help you succeed.

You will handle client inquiries, present products, schedule appointments, and participate in ongoing training. The role emphasizes communication, active listening, problem-solving, and teamwork in a fast-paced virtual environment.

Qualifications

• Excellent communication and active listening are essential in a remote support role.
• Able to learn quickly and adapt to changing needs.
• Works well independently and as part of a team.

Responsabilités

• Handle inbound and outbound calls with clients to ensure satisfaction.
• Schedule appointments for benefits or referrals from clients.
• Explain products and packages virtually to clients.
• Assist with completing applications and documentation.
• Participate in ongoing training and development programs.
• Contribute to a positive, energetic team culture.

Connaissances

Communication

Active Listening

Problem Solving

Teamwork

Description du poste

About the job Remote Customer Service Specialist

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

Calling and receiving calls from clients/Customer Satisfaction

Scheduling appointments with clients who request our benefits, or who they referred

Advising, presenting and explaining products & packages virtually

Completing applications

Management training and development

Attending ongoing training sessions

Preferred Skills:

Excellent communication skills, including active listening and problem-solving

Ability to learn, adapt, and adjust on the go

Works well with others and individually

Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.