Remote Customer Experience Specialist

srecruiting; Chicago (IL); Remote; USD 36,000 - 54,000; Full time

Job summary

srecruiting is seeking a Customer Service Representative for remote work. You will engage with clients, answer inquiries, and guide them through products and packages via virtual channels. The role emphasizes strong communication, problem-solving, and a customer-first mindset.

Training and ongoing development are provided to support rapid growth and performance. Work-from-home setup is supported with a flexible schedule, and you’ll join a collaborative team dedicated to excellent service and

Qualifications

• Excellent communication skills, including active listening and problem-solving.
• Ability to learn, adapt, and adjust on the go.
• Works well with others and individually.
• Possesses a strong work ethic and drive to succeed.

Responsibilities

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Skills

Communication

Active listening

Problem-solving

Teamwork

Work ethic

Job description

srecruiting is seeking a Customer Service Representative for remote work. You will engage with clients, answer inquiries, and guide them through products and packages via virtual channels. The role emphasizes strong communication, problem-solving, and a customer-first mindset.

Training and ongoing development are provided to support rapid growth and performance. Work-from-home setup is supported with a flexible schedule, and you’ll join a collaborative team dedicated to excellent service and