Remote Customer Care Specialist | Flexible Hours & Growth

srecruiting; Kent (WA); À distance; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Work from home

Flexible schedule

Team culture

Career growth

Résumé du poste

srecruiting is seeking a Remote Customer Service Representative to join a 100% virtual team. You will handle client inquiries, present products, and complete applications with comprehensive training and support to help you succeed.

The role emphasizes excellent communication, rapid learning, and the ability to work independently or collaboratively in a fast-paced environment, with flexible scheduling and clear opportunities for career advancement.

Qualifications

• Excellent communication skills with clear, professional verbal and written communication.
• Active listening to understand client needs and provide accurate responses.
• Problem-solving approach to resolve inquiries efficiently.
• Adaptability to learn new products and processes quickly.
• Ability to work well in a team or independently.
• Strong work ethic and motivation to succeed.

Responsabilités

• Handle calls from clients and ensure customer satisfaction.
• Schedule appointments for clients who request benefits or referrals.
• Advise, present, and explain products and packages virtually.
• Complete applications accurately and on time.
• Engage in management training and development activities.
• Attend ongoing training sessions to stay updated.

Connaissances

Excellent communication

Active listening

Problem-solving

Adaptability

Teamwork

Self-motivation

Description du poste

About the job Remote Customer Service Representative

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

Calling and receiving calls from clients/Customer Satisfaction

Scheduling appointments with clients who request our benefits, or who they referred

Advising, presenting and explaining products & packages virtually

Completing applications

Management training and development

Attending ongoing training sessions

Preferred Skills:

Excellent communication skills, including active listening and problem-solving

Ability to learn, adapt, and adjust on the go

Works well with others and individually

Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.