Remote Customer Support Coordinator

CharterUP; United States; Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Remote work

Flexible night/weekend shifts

Job summary

CharterUP is seeking a Customer Support Coordinator to address inquiries and resolve issues via email and phone. You will also document interactions, conduct follow-ups, and serve as Live Trip Support during weekend shifts.

Flexible night and weekend availability is required. This role offers a remote-friendly setup across multiple states and begins with an October training class.

Qualifications

• Flexible night/weekend availability required.

Responsibilities

• Respond to customer inquiries via email and phone.
• Resolve common customer issues and conduct follow-ups.
• Document interactions and act as Live Trip Support during weekend shifts.
• Collaborate with internal teams.

Skills

Customer support

Job description

Provide exceptional customer support by addressing inquiries and resolving issues efficiently — CharterUP is hiring a Customer Support Coordinator.

Respond to customer inquiries via email and phone, resolve common customer issues, conduct follow-ups, document interactions, act as Live Trip Support during weekend shifts, and collaborate with internal teams. Flexible night/weekend availability required. Pay: $26.50/hr (non-negotiable). Must reside in AZ, CO, FL, GA, HI, MS, MO, NC, NH, NV, NY, OK, SD, TN, TX, UT, WA, or WY. Next training class begins October 12.

Sourced from Rat Race Rebellion’s verified remote jobs list.